We provide appointment-based services that require preparation and scheduling in advance.
- Cancellations: Once a session is confirmed, it cannot be cancelled by the client.
- Rescheduling: If a session cannot proceed due to unforeseen circumstances on our part, we will notify the client and offer an alternative appointment time.
- Refunds:
- Refunds are only available in cases where a session cannot be delivered by us.
- Refunds will only be issued via the original payment method (e.g., Stripe to the same card).
- No refunds will be issued for missed or unattended sessions by the client.